• Full Time
  • London

Website Sylhet House Travel

We are looking for a motivated and customer-oriented Travel Agent to join our team. As a Travel Agent, you will be responsible for assisting clients in planning and booking their travel arrangements, providing expert advice, and ensuring a seamless and enjoyable travel experience. The ideal candidate should have a passion for travel, excellent communication skills, and a strong attention to detail.

Responsibilities:

  1. Client Consultation:
    • Engage with clients to understand their travel preferences, needs, and budget constraints.
    • Provide personalized travel recommendations and options based on client requirements.
  2. Itinerary Planning:
    • Create and customize travel itineraries, including flights, accommodations, transportation, and activities.
    • Offer insights and suggestions to enhance the overall travel experience.
  3. Booking and Reservation:
    • Utilize reservation systems to book flights, hotels, car rentals, and other travel services.
    • Confirm reservations, ensuring accuracy in travel details and adhering to relevant policies.
  4. Travel Documentation:
    • Assist clients in obtaining necessary travel documents such as visas, passports, and travel insurance.
    • Provide information on entry requirements for various destinations.
  5. Customer Service:
    • Provide exceptional customer service throughout the entire travel process.
    • Handle client inquiries, concerns, and issues promptly and professionally.
  6. Knowledge of Destinations:
    • Stay informed about travel destinations, local attractions, and cultural events.
    • Provide clients with information on weather, currency, and other relevant details.
  7. Sales and Promotions:
    • Promote travel packages, special offers, and upsell additional services.
    • Meet and exceed sales targets through effective selling techniques.
  8. Documentation and Reporting:
    • Maintain accurate and detailed records of client interactions, bookings, and payments.
    • Generate reports on sales performance and customer feedback.

Qualifications:

  • Proven experience as a Travel Agent or in a similar role.
  • Knowledge of travel destinations, travel products, and services.
  • Excellent communication and interpersonal skills.
  • Familiarity with reservation systems and travel-related software.
  • Sales-oriented with the ability to meet and exceed targets.
  • Detail-oriented and organized.
  • Ability to work collaboratively in a fast-paced environment.

If you are passionate about travel and possess the skills to create unforgettable experiences for clients, we invite you to apply for the Travel Agent position. Join our team and be a part of making travel dreams a reality!

Note: Candidates with an international background are encouraged to apply for this position. We welcome professionals who bring diverse experiences, cross-cultural adaptability, and a global mindset. Your unique perspectives and skills will contribute to our dynamic team and further enrich our international work environment.”

To apply for this job email your details to sylhethouse@hotmail.co.uk